We get alot of phone calls about Cybex Arc Trainers and other Elliptical Crosstrainers with "broken or dysfunctional Incline Motors". Common comments are, "My machine works, I have resistance but when I hit incline, nothing happens. GOOD NEWS, it is probably not the incline motor or controller board at all!
IT'S PROBABLY YOUR BATTERY, READ THIS SERVICE BULLETIN FOR DETAILS ON HOW TO TEST AND REPLACE FOR CYBEX ARC TRAINER.