Matrix Fitness Treadmills Troubleshooting Console Does Not Light Up

Oct 04, 2021

SYMPTOM:

1. The power switch is in the on position, but the console will not turn on. 
2. The console is damaged or the console cable is not connected properly. 
3. Poor connection to the terminals on the lower control board. 
4. The lower control board is damaged. 
5. The generator is damaged.

 

SOLUTION:

1. Make sure the outlet the machine is plugged into is functional, Double check that the breaker has not tripped. 
2. The correct power cord is being used. Only use the power cord included or provided by Customer Tech Support. 
3. The power cord is not pinched or damaged and is properly plugged into the outlet and the machine. check to see if the connection of adapter is well.
4. Remove the console and check to see if the console wire has good connection with the console. 
5. Remove the console mast and check to see if the console upper cable and console lower is connected well. 
6. Remove the side cover and check to see if the wires are connected well.