Precor Error Code 69 Stuck Wake-up Button

Feb 08, 2022

Applies to EFX16 ellipticals

Issue symptoms

Error 69 is shown after pressing QuickStart. The unit may not be able to power OFF in this situation, which can lead to battery failure or depletion. A primary symptom would be a console that does not power OFF, or a console that will not work when pedaling is stopped (indicating battery failure).

Troubleshooting steps:

Note: This condition can cause the battery to fully discharge and be damaged. Disconnect the ASL(Active Status Light: Service and maintenance status light.) board from the LPCA(Lower Printed Circuit Assembly board; also refered to as the Lower PCA or simply as the lower board. On treadmills, it is the console to base function interface and the motor controller unit (MCU). On self-powered units, it is the lower PCA console to base function interface.) as an interim preventative action if the machine is not powering OFF (LPCA lights stay ON for longer than 90 seconds with no pedaling). This error may take up to 2 minutes to be logged.

1. Unplug the battery and check the battery voltage. If the voltage is 12V or less, it has been severely discharged and may need to be recharged or replaced before troubleshooting.
2. Connect a known good battery to the LPCA battery connector without moving the pedals at all and observe the status lights on the LPCA (this is the “battery test”).
   1. If any of these lights immediately switch ON when the battery is plugged in, there is a problem with the ASL button circuit, or the button is stuck.
3. Unplug the battery from the LPCA, remove ASL board from its plastic mount while keeping it connected to the LPCA. Press the ASL button with your finger. A good switch has a tactile and audible click (compare it to a known good ASL board). Replace if no tactile click is present.
4. If ASL button feels OK, leave ASL connected to the LPCA but not installed in cover plastic and repeat battery test.
   1. If the LPCA lights do not switch ON immediately, go to Step 5.
   2. If the LPCA lights do switch ON immediately, go to Step 6.
5. If the LPCA lights do not switch ON immediately, check the plastic mount for damage and misalignment on the rear drive cover assembly. Replace the cover if needed. Reassemble and verify proper operation.
6. If the lights do switch ON immediately, there is a problem with the ASL or the LPCA. Disconnect the ASL cable from the LPCA and repeat the battery test.
   1. If the LPCA lights do not switch ON immediately, there is a problem with the ASL.
      • Check the ASL cable and replace the cable if it is bad.
      • If the cable is good, replace the ASL board.
   2. If the lights do switch ON, there is problem with the LPCA. Replace the LPCA.