Precor Error Codes with Flowchart and Warnings

Feb 21, 2022

About

There is a set of standard error codes implemented across Precor cardio exercise equipment. Error codes are system generated codes that identify specific machine fault conditions. The maintenance software monitors error code event conditions, when a fault is detected, the error code is generated and stored in the Error Log or CPA(Touchscreen console Control Processing Assembly.) Event Log along with related machine metrics, such as, the machine mileage (or hours), the time, drive motor current, etc.

On some equipment, error codes have been separated into two categories: Error codes "ERR" and Warning codes "WRN".

Error code numbers range from 01 to 99. There are also a small number of alpha and alphanumeric codes. Most, but not all, error codes are grouped into numeric ranges to help easily identify common system issues.

How Error Codes Are Generated and Stored

The Lower PCA(Lower Printed Circuit Assembly board;) monitors error code event conditions, when a fault is detected, the error code is generated and transmitted to the console Upper PCA(Upper PCA Board) where it is stored and viewed in the Error Log or CPA Event Log. The error log shows the error code along with related machine metrics, such as, the machine mileage, hours, the time when the event occurred, the date, and other machine specific relevant data.

Error codes are sequentially stored in memory on a "First-In, Last-Out" basis, the newest error code is stored in the number one memory position pushing any currently stored error codes down one position. When the memory is full, the next new code is stored pushing the oldest error code from memory.

Errors and Warnings

On certain machines, there is a differentiation between errors and warnings. Issues that are noncritical to the operation of the machine have been demoted from Error status to Warning status. Error codes will be formatted with an "ERR" prefix identifier and Warning codes will be formatted with the "WRN" prefix identifier.

- Error Codes

Error codes are system generated codes that identify specific machine fault conditions. The maintenance software monitors error code event conditions, when a fault is detected, the error code is generated and stored in the Error Log or CPA Event Log along with pertinent machine metrics, such as, the machine mileage, hours, event time stamp, etc. Error codes are identified with the "ERR' prefix.

- Warning Codes

Warning codes are system generated codes that identify noncritical machine information that in most cases will not require service action. Depending on the Warning, the information could be used by clubs to better utilize and maintain the equipment etc. or provide additional machine information to help the service technician resolve an issue. Warnings will not disable functionality, display to the exerciser, or change the ASL(Active Status Light: Service and maintenance status light.) light status.

To differentiate between errors and warnings, error codes will be identified with the "ERR" prefix and warning codes will be identified with the "WRN" prefix.

Viewing Error and Warning Codes

Error and warning codes are stored and viewed in either the Error Log on LED consoles (P10, P30, P30i and P31) or the CPA Event Log on touchscreen consoles (P62, P80, and P82),

 - On LED consoles (P10, P30, P30i and P31): access the Information Display (65) > select Error Log.

- On Touchscreen consoles (P62, P80, and P82): access the Service Settings menu (51765761) > select About > CPA Event Log

TIP: Error codes can be deleted from the Error Log on LED consoles (P10, P30, P30i and P31). Press and hold the PAUSE/RESET key for a minimum of 6 seconds to open the Error Log and view all logged error codes. If there are no logged error codes, the "Stuck Key" message will show. To remove error codes, select the error code and press/hold the QUICK START key until the "NO ERRORS" message shows.

Note:  On touchscreen consoles (P62, P80, and P82)., error codes cannot be deleted from the CPA Event Log (or error log).

Troubleshooting with Error Codes

1. Review the equipment Error Log (or CPA Event Log) to identify any current active error codes. Also look at the error code history for any past error codes that may provide insight to the current active error code issue.
2. Next go to the error code topic for error code troubleshooting and repair information.

Note: Be aware that not all machine failures will cause an error code event. Use physical observation and mechanical troubleshooting skills to resolve non error code issues.